Customer Service Advocate Work From Home
Remote / Online - Candidates ideally in
Helena, Lewis and Clark County, Montana, 59601, USA
Listed on 2026-07-16
Helena, Lewis and Clark County, Montana, 59601, USA
Listing for:
Blue Cross and Blue Shield of Kansas City
Remote/Work from Home
position Listed on 2026-07-16
Job specializations:
-
Customer Service/HelpDesk
Customer Service Rep, HelpDesk/Support, Bilingual, Technical Support
Job Description & How to Apply Below
[Customer Support / Remote] - Anywhere in U.S. / Competitive total rewards package / Comprehensive Medical-Dental-Vision / 401(k) with employer contributions / Annual incentive bonus plan / Generous PTO / Professional development courses / Paid parental leave - As a Customer Service Advocate, you will:
Provide excellent customer service by responding to inquiries and resolving issues in a timely and professional manner;
Manage a high volume of incoming calls, emails, and chats from members and providers;
Maintain accurate and detailed records of all interactions in our customer service system;
Collaborate with internal departments to ensure prompt and accurate resolution of member concerns;
Identify and escalate complex issues to the appropriate team for further assistance;
Continuously develop and maintain knowledge of Blue KC products, services, and systems to effectively assist customers. Hiring Immediately >>
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