Licensed Health Insurance Rep; Bilingual Spanish​/English - Remote

Join our award-winning “One Concentrix” team as a remote Licensed Health Insurance Bilingual Representative! We’re looking for passionate game‑changers to deliver exceptional customer experiences and solutions for one of the world’s best‑known brands. If you’re ready to grow with a Fortune 500 company with an inclusive, award‑winning culture, your new career starts here. (Military veterans are encouraged to apply.)

Must have an active resident license to sell Health Insurance with preferably NO Appointments

We’re a forward‑thinking global organization that nurtures a true people‑first, inclusive culture and a genuine sense of belonging. Your remote Licensed Health Insurance Bilingual Representative role is the right place for you!

As a Licensed Health Insurance Bilingual Representative working from home, you will:

• Respond to inbound customer and agent inquiries related to policy coverage, billing, and service using clear and confident communication.
• Sell insurance products by gathering information, generating quotes, and binding policies while meeting performance goals.
• Identify opportunities for cross‑selling and upselling additional products that align with the customer’s needs.
• Demonstrate empathy and active listening, ensuring every customer feels heard and supported throughout the interaction.
• Educate customers on policy options and documentation, clearly explaining the required steps or updates.
• Navigate multiple systems simultaneously, while maintaining a smooth and engaging customer conversation.
• Document interactions thoroughly to ensure accuracy, consistency, and continuity of service.
• Work from a quiet, distraction‑free home environment, maintaining professionalism in all communications.
• Deliver expert customer experiences…with a smile.

Your skills, integrity, and genuine compassion will deliver value and success with every customer interaction. Other qualifications for our Licensed Health Insurance Bilingual Representative (Remote) role include:

• Must be able to pass a language assessment for Spanish.
• Six months of customer service experience.
• Active resident license to sell health insurance.
• High school diploma or GED.
• Proficiency in fast‑paced multi‑tasking.
• Eagerness to learn new technologies.
• Passion for helping others with a patient and empathetic nature.
• Ability to pass a background check.
• This is a seasonal role through December 7, 2026, with an opportunity to extend employment in a different role.
• Bilingual not required but encouraged to apply.
• Must reside in the United States or have a valid U.S. address for residence.

Benefits available to eligible U.S. employees in this role include:

• The base salary range for this position is $19.95 – $23.50/hr. (pay rate will not be below the applicable minimum wage), plus incentives that align with individual and company performance.
• Medical, dental, and vision insurance; comprehensive employee assistance program; registered retirement savings plan; paid time off and holidays; and paid training days.
• Daily Pay enrollment option to access pay early when you want it.
• Paid training and performance‑based incentives.
• Lucrative employee referral bonus opportunities.
• Company networking opportunities with organized groups in the following topics:
  Network of Women, Black Professionals, LGBTQ+ Pride, Ability (Disabilities), Dynamic (Neurodiversity), Women in Tech, One Earth Champions, and more.
• Health and wellness programs with trained partners to help promote a healthy you.
• Mentorship programs that support your rewarding career journey.
• Work‑from‑home convenience.
• Programs and events that support diversity, equity, and inclusion, as well as global citizenship, sustainability, and community support.
• Celebrations for Concentrix Day, Game‑Changer Appreciation Day, Customer Service Week, World Clean Up Day, My One Earth Promise , and more.
• A range of other perks and benefits.

We accept applications for this position on an ongoing basis. It is currently for an existing, immediate vacancy; however, we are also considering applications for future opportunities as they arise.…