Remote Customer Experience Specialist
Remote / Online - Candidates ideally in
Houston, Harris County, Texas, 77246, USA
Listed on 2026-07-16
Houston, Harris County, Texas, 77246, USA
Listing for:
Itlearn360
Remote/Work from Home
position Listed on 2026-07-16
Job specializations:
-
Customer Service/HelpDesk
Customer Service Rep, HelpDesk/Support, Call Center / Support, English Customer Service
Job Description & How to Apply Below
Alma is seeking a Customer Experience Associate to deliver exceptional support for providers and clients via email and phone. You will become a trusted expert on Alma’s systems and product lines, guiding customers with empathy and accuracy while balancing speed and quality.
You will handle ticket responses, reopen inquiries when needed, and collaborate with cross-functional teams to improve the customer journey.
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