Senior SaaS Customer Support Advocate - Remote Leader
Remote / Online - Candidates ideally in
Janesville, Rock County, Wisconsin, 53545, USA
Listed on 2026-07-16
Janesville, Rock County, Wisconsin, 53545, USA
Listing for:
Hospitable
Remote/Work from Home
position Listed on 2026-07-16
Job specializations:
-
Customer Service/HelpDesk
Technical Support, HelpDesk/Support, Customer Service Rep
Job Description & How to Apply Below
Hospitable is a remote-only, fully distributed company hiring a Staff Customer Support Advocate to champion exceptional customer experiences and provide insights that shape our support operations. 60-70% of time in queue supporting customers via email, live chat, and calls; 30-40% leading strategic projects to improve documentation and training.
North American time zones. You will act as a Product Expert and create educational content, with a strong emphasis on mentoring and knowledge sharing to
#J-18808-LjbffrPosition Requirements
10+ Years
work experience
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