Bulgarian customer service advisor - remote

Bulgarian Customer Service Advisor – Remote

"Work from home" is the new normal in the business world!

Are you a native Bulgarian speaker based in Greece? Are you interested in working from home from anywhere in Greece while avoiding the daily commute to the office?

This is a remote full‑time job opportunity covering all of Greece. We are accepting applications from candidates currently living in Greece or from those looking to relocate here as soon as possible.

In this role, you will serve Bulgarian‑speaking clients of well‑known companies worldwide in technology, banking, telecommunications, automotive and domestic appliances.

What we offer:

• Competitive salary (14 salaries per year)
• Relocation package to Greece (flight ticket, accommodation for a couple of weeks, real estate agency support)
• Performance and/or once‑off bonuses
• The necessary equipment for working from home
• Remote training program with virtual and chat sessions
• Employee relations support for integrating into the Greek labour system

Key responsibilities:

• Provide a high level of customer service to Bulgarian clients at all times.
• Respond to and record consumer inquiries/questions raised through free phone lines for customers.
• Maintain accurate data input of consumer inquiries, questions and feedback on the customer‑services database.
• Offer recommendations for common technical problems or frequently asked questions.

Qualifications:

• Native level of the Bulgarian language.
• Advanced level of the English language.
• Valid EU work permit.
• PC literacy.
• High adaptability in dynamic working environments and rotating shifts.
• Strong communication skills, both written and verbal.
• Client‑centric mindset.

Previous working experience in a similar role is not required.

If you are interested, apply online via our website. Only online applications will be assessed. All applications are considered strictly confidential.

For questions, contact Alexia Lagou at multilingual or +30 694 878 4240. We will be glad to assist you.