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Remote FOLIO Customer Success & Accounts Specialist
Remote / Online - Candidates ideally in
Salem, Marion County, Oregon, 97308, USA
Listed on 2026-07-16
Salem, Marion County, Oregon, 97308, USA
Listing for:
EBSCO Information Services
Remote/Work from Home
position Listed on 2026-07-16
Job specializations:
-
Customer Service/HelpDesk
HelpDesk/Support, Customer Success Mgr./ CSM
Job Description & How to Apply Below
EBSCO Information Services is seeking a FOLIO Customer Account Specialist to manage a defined group of customers, act as the primary support and relationship manager, and collaborate with PM, Development, Hosting, and Implementation teams to understand needs and deliver effective solutions.
This role requires strong library systems experience, the ability to translate technical concepts for non-technical stakeholders, and a commitment to continuous service improvement in a hybrid work
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