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Remote SMB Retention Specialist

Remote / Online - Candidates ideally in
New Haven, New Haven County, Connecticut, 06540, USA
Listing for: Frontier Communications Corporation
Full Time, Remote/Work from Home position
Listed on 2026-07-16
Job specializations:
  • Customer Service/HelpDesk
    Customer Service Rep, HelpDesk/Support, Call Center / Support
Salary/Wage Range or Industry Benchmark: 35000 - 50000 USD Yearly USD 35000.00 50000.00 YEAR
Job Description & How to Apply Below

Frontier Communications Corporation is looking for a Service Representative for SMB Retention. This role primarily involves working from home with occasional visits to the New Haven, CT office. Responsibilities include handling customer inquiries, processing service orders, and maintaining customer records.

Ideal candidates should possess strong communication skills and technical aptitude, with a high school diploma required. Past experience is not necessary, but call center experience is preferable.

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