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Remote Senior SaaS Customer Success Leader

Remote / Online - Candidates ideally in
Elizabeth, Union County, New Jersey, 07215, USA
Listing for: Workiva, Inc.
Remote/Work from Home position
Listed on 2026-07-16
Job specializations:
  • Customer Service/HelpDesk
    Customer Success Mgr./ CSM
Salary/Wage Range or Industry Benchmark: 74000 - 118000 USD Yearly USD 74000.00 118000.00 YEAR
Job Description & How to Apply Below

Workiva, Inc. is seeking a Senior Customer Success Manager to build trusted partnerships with business and IT stakeholders, driving adoption, retention, and ROI across the Workiva platform.

You will champion customers, identify value opportunities, and collaborate with sales, onboarding, and solutions teams to accelerate outcomes. You will guide customers through business outcomes, manage expectations, and ensure timely delivery while contributing to growth and customer advocacy in a dynamic

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Position Requirements
10+ Years work experience
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