Remote Cannabis Customer Experience Advocate
Remote / Online - Candidates ideally in
Joliet, Will County, Illinois, 60432, USA
Listed on 2026-07-16
Joliet, Will County, Illinois, 60432, USA
Listing for:
Green Thumb Industries (GTI)
Remote/Work from Home
position Listed on 2026-07-16
Job specializations:
-
Customer Service/HelpDesk
Customer Service Rep, HelpDesk/Support, Customer Success Mgr./ CSM, Bilingual
Job Description & How to Apply Below
Green Thumb Industries (GTI) is seeking a Customer Experience Specialist to be the first voice consumers hear. You will assist via chat, phone, and email while upholding our VIBE and guiding users to resolution with empathy.
Stay current on cannabis products, policies, and procedures, handle multiple conversations, and help customers access wellness. Cannabis customer support experience is a plus.
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