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Remote Policyholder Concierge Service Rep
Remote / Online - Candidates ideally in
Richmond, Madison County, Kentucky, 40476, USA
Listed on 2026-07-16
Richmond, Madison County, Kentucky, 40476, USA
Listing for:
Safelite
Remote/Work from Home
position Listed on 2026-07-16
Job specializations:
-
Customer Service/HelpDesk
Customer Service Rep, Bilingual
Job Description & How to Apply Below
Safelite is seeking an Agency Service Representative to resolve escalated policyholder and agent concerns by partnering with local Safelite field leaders and other internal departments. This remote role involves customer-focused support and documentation in Salesforce.
Responsibilities include handling emails and calls from agents and carriers, ensuring prompt, professional communication, and collaborating with the sales team to enable strong relationships.
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