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Guest Experience Concierge - Reservations

Remote / Online - Candidates ideally in
Petoskey, Emmet County, Michigan, 49770, USA
Listing for: Sugarloaf Mountain Corporation
Remote/Work from Home position
Listed on 2026-07-17
Job specializations:
  • Customer Service/HelpDesk
    Customer Service Rep, Bilingual
  • Hospitality / Hotel / Catering
    Customer Service Rep
Salary/Wage Range or Industry Benchmark: 24796 - 33062 USD Yearly USD 24796.00 33062.00 YEAR
Job Description & How to Apply Below

Boyne Resorts in Michigan is seeking a Customer Care Specialist to join our Reservations team. You will welcome guests, ask engaging questions, and match them with ideal tee times, golf experiences, or resort stays across Boyne Mountain, The Highlands, and The Inn at Bay Harbor.

This role emphasizes warm, professional service, accurate reservations handling, and strong communication. After in-office training, some remote work may be possible, with opportunities for growth within Reservations.

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