Remote Participant Support Advocate
Remote / Online - Candidates ideally in
Cleveland, Cuyahoga County, Ohio, 44101, USA
Listed on 2026-07-17
Cleveland, Cuyahoga County, Ohio, 44101, USA
Listing for:
Navia Benefit Solutions Inc
Remote/Work from Home
position Listed on 2026-07-17
Job specializations:
-
Customer Service/HelpDesk
Customer Service Rep, Bilingual, Call Center / Support, HelpDesk/Support
Job Description & How to Apply Below
Navia Benefit Solutions Inc. is seeking a Remote Customer Service Representative to respond to participant inquiries by phone and email. The role requires handling calls with a calm, patient, and clear communication style while adhering to service levels.
Training occurs across EST/CST/PST time zones with after-training shifts, and a strong emphasis on teamwork, reliability, and accurate information delivery.
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