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Head of Customer Success — Remote-, Scale Retention & Revenue
Remote / Online - Candidates ideally in
San Francisco, San Francisco County, California, 94199, USA
Listed on 2026-07-17
San Francisco, San Francisco County, California, 94199, USA
Listing for:
CivilGrid
Remote/Work from Home
position Listed on 2026-07-17
Job specializations:
-
Customer Service/HelpDesk
Customer Success Management
Job Description & How to Apply Below
Civil Grid is seeking a Head of Customer Success in San Francisco to lead and mentor the Customer Success team. The role involves building retention strategies and aligning product values with revenue growth. Candidates should have over 8 years of experience in Customer Success, preferably within SaaS environments. The position offers competitive salary, health insurance, and a flexible work environment, with potential for significant impact as the company grows.
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