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Remote Support Specialist: Repairs & Tow Coordination

Remote / Online - Candidates ideally in
Mesa, Maricopa County, Arizona, 85201, USA
Listing for: SilverRock Automotive, Inc.
Remote/Work from Home position
Listed on 2026-07-17
Job specializations:
  • Customer Service/HelpDesk
    HelpDesk/Support, Technical Support, Customer Service Rep
Salary/Wage Range or Industry Benchmark: 42000 - 54000 USD Yearly USD 42000.00 54000.00 YEAR
Job Description & How to Apply Below

Drive Time Family of Brands seeks a Support Specialist to manage repair requests, upload necessary documentation, and coordinate tow services for partners, customers, and internal teams. The role emphasizes clear communication, meticulous data handling, and timely issue resolution.

The person will work in a fast-paced environment, balancing multiple tasks, and collaborating with a high-performing team to ensure a smooth customer experience and efficient processing of requests.

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