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Remote SaaS Support Specialist

Remote / Online - Candidates ideally in
Fort Worth, Tarrant County, Texas, 76102, USA
Listing for: Visa Hunt
Remote/Work from Home position
Listed on 2026-07-17
Job specializations:
  • Customer Service/HelpDesk
    HelpDesk/Support, Bilingual
Salary/Wage Range or Industry Benchmark: 50000 - 70000 USD Yearly USD 50000.00 70000.00 YEAR
Job Description & How to Apply Below

Koronet in a remote-first setup is seeking a Customer Support Agent Tier 1 to assist customers and help their floriculture businesses grow. You’ll learn our platform and the global B2B floral space while delivering fast, clear support via chat, email, and phone.

You’ll collaborate with Product and Engineering to flag bugs, document solutions, and grow your product knowledge. English is required and Spanish or Portuguese is a plus; familiarity with Slack, Jira, Intercom, and Confluence helps you

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