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AI-Driven Customer Ops Engineer — Remote
Remote / Online - Candidates ideally in
San Francisco, San Francisco County, California, 94199, USA
Listed on 2026-07-17
San Francisco, San Francisco County, California, 94199, USA
Listing for:
Tread
Remote/Work from Home
position Listed on 2026-07-17
Job specializations:
-
Customer Service/HelpDesk
Customer Success Mgr./ CSM
Job Description & How to Apply Below
Tread is seeking an AI-native operations professional to design and own agent-based support, onboarding, and customer success workflows. You will deploy AI agents in concert with live customers, continuously improving automation through feedback loops and validated content.
You will own onboarding streams, establish scalable post-onboarding processes, and build health monitoring that flags issues early. Occasional on-site work may be required with customers across the United States.
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