AI Insurance SaaS Customer Success Manager - Remote
Remote / Online - Candidates ideally in
Boston, Suffolk County, Massachusetts, 02298, USA
Listed on 2026-07-17
Boston, Suffolk County, Massachusetts, 02298, USA
Listing for:
Shift Technology
Remote/Work from Home
position Listed on 2026-07-17
Job specializations:
-
Customer Service/HelpDesk
-
IT/Tech
Job Description & How to Apply Below
Shift Technology is hiring a Customer Success Manager in Boston to lead successful rollouts of AI-based insurance solutions, coordinating experts from multiple Shift teams to ensure seamless implementations and high client value.
You’ll drive adoption, renewals, and client satisfaction by aligning product capabilities with client goals and sharing insights with leadership. A strong SaaS and insurance background is preferred.
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