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Member Service Associate — Remote & In‑Person

Remote / Online - Candidates ideally in
Webster, Harris County, Texas, 77598, USA
Listing for: JSC Federal Credit Union
Remote/Work from Home position
Listed on 2026-07-17
Job specializations:
  • Customer Service/HelpDesk
    Customer Service Rep
Salary/Wage Range or Industry Benchmark: 20664 - 30307 USD Yearly USD 20664.00 30307.00 YEAR
Job Description & How to Apply Below
Position: Member Service Associate — Remote & In‑Person Support

Wellby is seeking a Member Service Representative I to provide responsive support in the Contact Center. You will handle inquiries, resolve complaints, and assist with transfers and account maintenance, while promoting Wellby’s digital banking solutions.

The role requires strong customer service and the ability to work in a fast-paced environment. The position offers on-site and remote work options based on business needs, with a focus on delivering an excellent member experience and adherence

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Position Requirements
10+ Years work experience
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