Remote Customer Care Specialist - SaaS
Remote / Online - Candidates ideally in
Manila, Daggett County, Utah, 84046, USA
Listed on 2026-07-17
Manila, Daggett County, Utah, 84046, USA
Listing for:
RGIT Australia
Remote/Work from Home
position Listed on 2026-07-17
Job specializations:
-
Customer Service/HelpDesk
Customer Service Rep, HelpDesk/Support, Technical Support, English Customer Service
Job Description & How to Apply Below
Location: Manila
Employment Hero is seeking a Customer Care Specialist to join the Customer Experience team in a remote role based in the Philippines. You will gather information from customers, ensure continued support after implementing our HR product, and resolve tickets with professionalism.
Expect Monday to Friday shifts from 10pm–7am PH time to align with our global operations. You will handle tickets via email, chat and phone, collaborate with peers to promote best practices, and escalate issues when
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