Remote Health Plan Support Specialist
Remote / Online - Candidates ideally in
Bethlehem, Northampton County, Pennsylvania, 18020, USA
Listed on 2026-07-17
Bethlehem, Northampton County, Pennsylvania, 18020, USA
Listing for:
Geisinger
Remote/Work from Home
position Listed on 2026-07-17
Job specializations:
-
Customer Service/HelpDesk
Customer Service Rep, HelpDesk/Support, Technical Support
Job Description & How to Apply Below
Geisinger is seeking a Customer Care Associate—the main point of contact for customers of our health plan. You will deliver exceptional service by answering questions and resolving concerns through education, information, and follow-up, with a focus on understanding plans, products, systems, and processes to resolve issues.
The role requires coordinating with internal departments, documenting inquiries, and guiding customers through the complaint/appeal process.
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