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Remote Part-Time Service Center Rep — Benefits Support
Remote / Online - Candidates ideally in
Wakefield, Middlesex County, Massachusetts, 01880, USA
Listed on 2026-07-17
Wakefield, Middlesex County, Massachusetts, 01880, USA
Listing for:
Sentinel Group
Part Time, Remote/Work from Home
position Listed on 2026-07-17
Job specializations:
-
Customer Service/HelpDesk
Customer Service Rep
Job Description & How to Apply Below
Sentinel Group is seeking a part-time, hybrid or remote Service Center agent to handle participant inquiries about 401(k), FSA, and COBRA plans. The role emphasizes customer-centric service, learning, and teamwork across multiple time zones in the US.
You will respond via phone and email, solve problems, and act as Sentinel’s face to participants while coordinating with internal teams. A degree is preferred but not required.
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