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Remote Member Services Associate — Banking & Digital

Remote / Online - Candidates ideally in
Boise, Ada County, Idaho, 83701, USA
Listing for: NC State Employees' Credit Union
Remote/Work from Home position
Listed on 2026-07-18
Job specializations:
  • Customer Service/HelpDesk
    Bank Customer Service, Customer Service Rep
Salary/Wage Range or Industry Benchmark: 42000 - 54000 USD Yearly USD 42000.00 54000.00 YEAR
Job Description & How to Apply Below
Position: Remote Member Services Associate — Banking & Digital Support

NC State Employees' Credit Union is seeking a MSS Associate Member Services Representative (Remote) to provide routine member service via telephone and digital channels. You will respond to inquiries on account services, originate new deposit accounts, and support card services and online/mobile banking.

The role emphasizes compliance, strong communication, and problem-solving, with opportunities to work across operational teams and contribute to service improvements.

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Position Requirements
10+ Years work experience
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