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Remote Customer Experience Trainer & Onboarding Pro
Remote / Online - Candidates ideally in
Fort Worth, Tarrant County, Texas, 76102, USA
Listed on 2026-07-18
Fort Worth, Tarrant County, Texas, 76102, USA
Listing for:
Century Support Services
Remote/Work from Home
position Listed on 2026-07-18
Job specializations:
-
Customer Service/HelpDesk
Customer Service Rep
Job Description & How to Apply Below
Century Support Services is seeking a Customer Experience Trainer to onboard and develop CX representatives. Training is delivered entirely remotely using Microsoft Teams and Confluence, with monthly alternations between onshore new hires and BPO cohorts.
The role focuses on building confidence, driving CSAT, and ensuring new hires reach production-ready status from Day 1 in the call center queue.
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