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Remote Member Experience Specialist
Remote / Online - Candidates ideally in
Eagan, Dakota County, Minnesota, USA
Listed on 2026-07-18
Eagan, Dakota County, Minnesota, USA
Listing for:
BCBSM, Inc.
Remote/Work from Home
position Listed on 2026-07-18
Job specializations:
-
Customer Service/HelpDesk
Customer Service Rep
Job Description & How to Apply Below
Blue Cross and Blue Shield of Minnesota is hiring a Member Experience Advocate in Minnesota. You will handle calls related to benefits, eligibility and claims, focusing on clear communication and confidentiality while solving member issues.
Responsibilities include de-escalating conversations, maintaining composure, and applying SOPs with cross‑functional knowledge to ensure consistent service across Medicare and Commercial lines.
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