Bilingual Customer Support Executive; Spanish/English
Remote / Online - Candidates ideally in
Iowa City, Johnson County, Iowa, 52240, USA
Listed on 2026-07-18
Iowa City, Johnson County, Iowa, 52240, USA
Listing for:
Wayfair
Remote/Work from Home
position Listed on 2026-07-18
Job specializations:
-
Customer Service/HelpDesk
Bilingual, Customer Service Rep, Spanish Customer Service
Job Description & How to Apply Below
Wayfair in Des Moines, USA, is seeking a Customer Service Executive to assist Spanish-speaking customers with post-order issues, including shipping questions, damages, returns, and notifications. You will handle 50–60 requests per shift across phone, live chat, and email, while maintaining reliability and punctuality.
The role requires bilingual fluency, a high school diploma, and experience working from home with Windows. Strong attendance and ability to pass an assessment are expected.
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