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Remote Member Support Specialist
Remote / Online - Candidates ideally in
Manhattan, Riley County, Kansas, 66502, USA
Listed on 2026-07-18
Manhattan, Riley County, Kansas, 66502, USA
Listing for:
Aetna
Remote/Work from Home
position Listed on 2026-07-18
Job specializations:
-
Customer Service/HelpDesk
Customer Service Rep, Bilingual, HelpDesk/Support
Job Description & How to Apply Below
Aetna in Lawrence, USA is seeking a Customer Service Representative to handle client inquiries via phone, web, chat or email, and to provide counseling and guidance about Aetna plans, services, and assets.
The role involves explaining plan components like claims, deductibles, balances, and cost sharing, acting as a single point of contact, building trust with clients, and coordinating with other teams to resolve issues.
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