SaaS Customer Support Specialist - AI‑Augmented, Remote
Remote / Online - Candidates ideally in
Phoenix, Maricopa County, Arizona, 85003, USA
Listed on 2026-07-18
Phoenix, Maricopa County, Arizona, 85003, USA
Listing for:
Propelus
Remote/Work from Home
position Listed on 2026-07-18
Job specializations:
-
Customer Service/HelpDesk
Job Description & How to Apply Below
Propelus is seeking a high‑performing Customer Support Specialist to join our CE Broker team. This remote role targets power users in a fast‑paced SaaS environment, delivering expert assistance via live chat, email, and phone.
You will handle complex issues, collaborate with AI agents, and educate customers on upgraded CE tracking options. The ideal candidate has 2+ years in SaaS support, strong English, and fluency in Spanish is a plus.
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