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Remote Customer success​/support operations Evaluator - AI Trainer

Remote / Online - Candidates ideally in
Chapel Hill, Orange County, North Carolina, 27514, USA
Listing for: Mercor
Remote/Work from Home position
Listed on 2026-07-18
Job specializations:
  • Customer Service/HelpDesk
    Customer Success Mgr./ CSM
  • Sales
    Customer Success Mgr./ CSM
Salary/Wage Range or Industry Benchmark: 80 - 120 USD Hourly USD 80.00 120.00 HOUR
Job Description & How to Apply Below
Position: Remote Customer success / support operations Evaluator - AI Trainer ($80-$120 per hour)

Customer Success / Support Operations Evaluator

About the role:

We are hiring expert Evaluators in Customer success / support operations to review and assess AI-generated work products (documents, spreadsheets, and slide decks) for accuracy, quality, and relevancy.

What We Offer:
  • Remote, work from home career.
  • Average first‑year earnings of $69K commission + bonuses.
  • Life‑long residual income through renewals.
  • Unionized position with stock options.
  • Excellent benefits package - medical, dental, and prescription coverage.
  • Exceptional training with experienced managers.
  • High‑quality leads provided: no calling family or friends.
  • Flexible hours: this is a full‑time career, but you can choose when you work.
  • Opportunities for advancement and recognition as we promote from within.
  • Dynamic Team Environment:
    Our virtual workplace thrives on a vibrant team. While this position is remote, you will have lots of support.
Qualities We Value:
  • Willingness to learn and be coached as we provide comprehensive training.
  • Outgoing and friendly personality: a positive and approachable demeanor.
  • A strong desire to help others: provide valuable advice and services.
  • Effective communication skills: your ability to connect with others is crucial.
  • Sales or customer service experience is advantageous but not mandatory.
Your

Qualifications:
  • Laptop or computer with camera is required.
  • Possession of, or willingness to obtain an insurance license.
  • Basic computer literacy is essential.
  • Primary residence in Canada or USA: you must reside in North America to be eligible.
Your

Job Responsibilities:
  • Contact the leads we provide to schedule virtual meetings with clients.
  • Present benefit programs to enroll new clients and cultivate relationships with them.
  • Collaborate with your manager to define clear objectives and goals, then achieve them through dedicated effort and determination.
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