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Remote Customer success/support operations Evaluator - AI Trainer
Remote / Online - Candidates ideally in
Chapel Hill, Orange County, North Carolina, 27514, USA
Listed on 2026-07-18
Chapel Hill, Orange County, North Carolina, 27514, USA
Listing for:
Mercor
Remote/Work from Home
position Listed on 2026-07-18
Job specializations:
-
Customer Service/HelpDesk
Customer Success Mgr./ CSM -
Sales
Customer Success Mgr./ CSM
Job Description & How to Apply Below
Customer Success / Support Operations Evaluator
About the role:
We are hiring expert Evaluators in Customer success / support operations to review and assess AI-generated work products (documents, spreadsheets, and slide decks) for accuracy, quality, and relevancy.
- Remote, work from home career.
- Average first‑year earnings of $69K commission + bonuses.
- Life‑long residual income through renewals.
- Unionized position with stock options.
- Excellent benefits package - medical, dental, and prescription coverage.
- Exceptional training with experienced managers.
- High‑quality leads provided: no calling family or friends.
- Flexible hours: this is a full‑time career, but you can choose when you work.
- Opportunities for advancement and recognition as we promote from within.
- Dynamic Team Environment:
Our virtual workplace thrives on a vibrant team. While this position is remote, you will have lots of support.
- Willingness to learn and be coached as we provide comprehensive training.
- Outgoing and friendly personality: a positive and approachable demeanor.
- A strong desire to help others: provide valuable advice and services.
- Effective communication skills: your ability to connect with others is crucial.
- Sales or customer service experience is advantageous but not mandatory.
Qualifications:
- Laptop or computer with camera is required.
- Possession of, or willingness to obtain an insurance license.
- Basic computer literacy is essential.
- Primary residence in Canada or USA: you must reside in North America to be eligible.
Job Responsibilities:
- Contact the leads we provide to schedule virtual meetings with clients.
- Present benefit programs to enroll new clients and cultivate relationships with them.
- Collaborate with your manager to define clear objectives and goals, then achieve them through dedicated effort and determination.
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