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Remote Luxury Customer Support Specialist

Remote / Online - Candidates ideally in
Haverhill, Essex County, Massachusetts, 01830, USA
Listing for: Amazon
Remote/Work from Home position
Listed on 2026-07-18
Job specializations:
  • Customer Service/HelpDesk
    Customer Service Rep, HelpDesk/Support, Bilingual, Customer Success Mgr./ CSM
Salary/Wage Range or Industry Benchmark: 31200 - 53600 USD Yearly USD 31200.00 53600.00 YEAR
Job Description & How to Apply Below

Amazon in Boston seeks a Customer Support Specialist to be the primary contact for Shopbop customers, handling real-time calls, emails, live chat and social inquiries to resolve issues and furnish product information with high customer satisfaction.

Two+ years in a customer-focused environment are preferred. Strong verbal and written communication, empathy, and the ability to work a fixed schedule including nights, weekends, and holidays are required. A reliable home office setup is expected.

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