Cloud Communications Technical CSM - Remote
Remote / Online - Candidates ideally in
Dallas, Dallas County, Texas, 75215, USA
Listed on 2026-07-18
Dallas, Dallas County, Texas, 75215, USA
Listing for:
CREXENDO, INC
Remote/Work from Home
position Listed on 2026-07-18
Job specializations:
-
Customer Service/HelpDesk
Customer Success Mgr./ CSM, Technical Support, HelpDesk/Support
Job Description & How to Apply Below
Crexendo Inc., powered by Net Sapiens, is seeking a Customer Success Manager to support remote customers in the USA. You will own the relationship from onboarding through deployment and ongoing success on the Net Sapiens platform, ensuring smooth adoption and value realization.
You will collaborate with engineering, product, sales, and deployment teams, guide customers on best practices, manage escalations, and advocate for customer needs to influence product improvements while maintaining a focus
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