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Remote Customer Success Manager: Adoption & Growth

Remote / Online - Candidates ideally in
Phoenix, Maricopa County, Arizona, 85003, USA
Listing for: ECFX
Remote/Work from Home position
Listed on 2026-07-18
Job specializations:
  • Customer Service/HelpDesk
    HelpDesk/Support, Technical Support
  • IT/Tech
    HelpDesk/Support, Technical Support
Salary/Wage Range or Industry Benchmark: 70000 - 110000 USD Yearly USD 70000.00 110000.00 YEAR
Job Description & How to Apply Below

ECFX is seeking a Customer Success Manager to ensure clients derive maximum value from our products and services. You will blend relationship management with technical support to boost satisfaction and retention.

In this remote role across the US, you will monitor system performance, resolve issues, and guide clients through adoption and long‑term success while collaborating with internal teams to expedite resolutions and deliver effective training.

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