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Remote Bilingual Advocacy Specialist - Escalations

Remote / Online - Candidates ideally in
Boise, Ada County, Idaho, 83701, USA
Listing for: Mindr
Remote/Work from Home position
Listed on 2026-07-18
Job specializations:
  • Customer Service/HelpDesk
    Bilingual, Customer Service Rep
Salary/Wage Range or Industry Benchmark: 26174 - 33062 USD Yearly USD 26174.00 33062.00 YEAR
Job Description & How to Apply Below

Intoxalock, a member of the Mindr family, is seeking a Bilingual Advocacy (Escalations) Specialist-Remote to ensure customer satisfaction by effectively handling escalated inquiries and resolving complex issues. You will bring exceptional communication, de‑escalation, and problem‑solving skills to deliver amazing service to our customers.

Responsibilities include handling real-time escalation calls, contacting customers to resolve issues, and supporting operational needs as Supervisor-on-duty on

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