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Remote Customer Insights & Relations Analyst
Remote / Online - Candidates ideally in
Columbus, Muscogee County, Georgia, 31901, USA
Listed on 2026-07-18
Columbus, Muscogee County, Georgia, 31901, USA
Listing for:
Nrg Energy
Remote/Work from Home
position Listed on 2026-07-18
Job specializations:
-
Customer Service/HelpDesk
Customer Service Rep, CRM System -
Business
CRM System
Job Description & How to Apply Below
NRG Energy in Atlanta, GA is seeking a Customer Relations Analyst to support the customer journey across channels, analyze data sources, report results, and identify gaps that affect metrics for Home Protection customers.
You will lead programs to improve engagement, satisfaction and loyalty, manage third‑party complaints, and collaborate with contact centers to deliver proactive, compliant communications and remediation.
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