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Remote Customer Success Associate — Scale
Remote / Online - Candidates ideally in
Coos County, Oregon, 97468, USA
Listed on 2026-07-18
Coos County, Oregon, 97468, USA
Listing for:
GigLetter
Remote/Work from Home
position Listed on 2026-07-18
Job specializations:
-
Customer Service/HelpDesk
Customer Success Mgr./ CSM, Account Manager
Job Description & How to Apply Below
Location: Remote
Smartling is seeking a Customer Success/Account Manager to own renewals for a large book of business in a remote-first environment. You will monitor health signals, drive adoption, and address inbound inquiries, while partnering with CS Ops to refine automation and scoring models.
You will collaborate with Sales, Support, and Account Management to identify growth opportunities and ensure timely, value-driven renewals across a B2B SaaS portfolio. Remote work is core to the role.
#J-18808-LjbffrPosition Requirements
10+ Years
work experience
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