Remote K-12 SaaS Customer Success Specialist
Remote / Online - Candidates ideally in
Lynnwood, Snohomish County, Washington, 98037, USA
Listed on 2026-07-18
Lynnwood, Snohomish County, Washington, 98037, USA
Listing for:
Shoptalk
Remote/Work from Home
position Listed on 2026-07-18
Job specializations:
-
Customer Service/HelpDesk
HelpDesk/Support, Customer Success Mgr./ CSM, Technical Support
Job Description & How to Apply Below
Pathwise is seeking a Customer Success Specialist to serve as a technical problem solver and trusted advisor for our K–12 customers. This hands-on role blends software troubleshooting with clear, customer-friendly communication in a fast-paced SaaS environment.
You will collaborate with Product, Engineering, and Customer Success, support onboarding and day-to-day use cases, and help customers maximize value while meeting KPIs for satisfaction and adoption.
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