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Remote German-Speaking Customer Service Agent

Remote / Online - Candidates ideally in
Olympia, Thurston County, Washington, 98502, USA
Listing for: Wayfair
Full Time, Remote/Work from Home position
Listed on 2026-07-18
Job specializations:
  • Customer Service/HelpDesk
    Customer Service Rep, Bilingual, HelpDesk/Support, German Speaking
Salary/Wage Range or Industry Benchmark: 27552 - 41328 USD Yearly USD 27552.00 41328.00 YEAR
Job Description & How to Apply Below

Wayfair in the United States is seeking a Customer Service Agent to work full-time from home in Olympia. The role handles order inquiries, returns, refunds, and shipping issues across multiple systems, providing empathy and first-contact solutions.

A bachelor’s degree and fluency in English and B2 German are required. You’ll communicate via chat, SMS, and email, maintain a customer-first mindset, and collaborate with a digital team.

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