Remote Customer Success Manager - Shared Book of Business
Remote / Online - Candidates ideally in
Austin, Travis County, Texas, 78716, USA
Listed on 2026-07-18
Austin, Travis County, Texas, 78716, USA
Listing for:
Muck Rack
Remote/Work from Home
position Listed on 2026-07-18
Job specializations:
-
Customer Service/HelpDesk
Customer Success Mgr./ CSM, Client Relationship Manager
Job Description & How to Apply Below
Muck Rack is seeking a remote-friendly Customer Success professional to onboard, support, and renew a shared book of business in a fast-paced SaaS environment. You will coordinate with Sales, Support, and Marketing to ensure customers realize value and sustain long-term relationships.
The role requires handling high-volume cases, using Salesforce to manage workflows, and driving retention with data-driven insights and cross-functional collaboration.
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