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Remote Client Service Specialist — Retirement
Remote / Online - Candidates ideally in
Rochester, Olmsted County, Minnesota, 55905, USA
Listed on 2026-07-18
Rochester, Olmsted County, Minnesota, 55905, USA
Listing for:
Alerus
Remote/Work from Home
position Listed on 2026-07-18
Job specializations:
-
Customer Service/HelpDesk
Customer Service Rep, HelpDesk/Support
Job Description & How to Apply Below
Alerus is seeking a Client Service Center Associate to serve retirement plan and health benefit participants. This remote role will handle calls, emails and chats, troubleshoot issues, and guide clients through self-service tools on Alerus platforms.
You will communicate clearly, manage multiple tasks, and stay current with benefits and retirement provisions. The position emphasizes customer service excellence, adaptability in a fast-paced environment, and collaborative teamwork.
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