Remote Customer Success Specialist - Ed Tech
Remote / Online - Candidates ideally in
San Antonio, Bexar County, Texas, 78208, USA
Listed on 2026-07-18
San Antonio, Bexar County, Texas, 78208, USA
Listing for:
McGraw Hill
Remote/Work from Home
position Listed on 2026-07-18
Job specializations:
-
Customer Service/HelpDesk
Customer Success Mgr./ CSM, HelpDesk/Support, Customer Service Rep
Job Description & How to Apply Below
McGraw Hill is seeking a Customer Success Representative to work remotely in the United States with a hybrid setup, including campus presence in Austin or San Antonio. You will train and guide college faculty and administrators on McGraw Hill digital solutions, collaborate with Sales, and help drive onboarding, adoption, and renewal.
Travel up to 50% during the day and 5–10% overnight may be required. Ideal candidates have 1–2 years in customer success or software implementation, strong
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