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Remote Customer Service Pro Empathy-Driven
Remote / Online - Candidates ideally in
Metairie, Jefferson Parish, Louisiana, 70001, USA
Listed on 2026-07-19
Metairie, Jefferson Parish, Louisiana, 70001, USA
Listing for:
Aetna
Remote/Work from Home
position Listed on 2026-07-19
Job specializations:
-
Customer Service/HelpDesk
Customer Service Rep, Bilingual, HelpDesk/Support
Job Description & How to Apply Below
Aetna is seeking a Customer Service Representative in Baton Rouge, LA to be the frontline of member support. You will help customers with information about plans and products and resolve issues to improve satisfaction and retention.
The role emphasizes empathy, strong communication, and the ability to manage multiple tasks in a high-volume, transaction-based environment. Bachelor's degree is preferred, with a focus on service excellence.
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