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Remote Bilingual Customer Advocate; Spanish​/English

Remote / Online - Candidates ideally in
St. Charles, Saint Charles, St. Charles County, Missouri, 63301, USA
Listing for: Aetna
Remote/Work from Home position
Listed on 2026-07-19
Job specializations:
  • Customer Service/HelpDesk
    Bilingual, Customer Service Rep, Spanish Customer Service
Salary/Wage Range or Industry Benchmark: 27552 - 41328 USD Yearly USD 27552.00 41328.00 YEAR
Job Description & How to Apply Below
Position: Remote Bilingual Customer Advocate (Spanish/English)
Location: St. Charles

Aetna is seeking a Customer Service Representative to handle inbound contacts from retail and pharmacy programs in a remote home-based capacity in Jefferson City, MO. The role requires strong bilingual English/Spanish communication and reliable internet access for home working.

You will assist customers across digital channels and help guide them through CVS platforms. The position emphasizes ownership of customer issues, flexible scheduling (10:30am–7:00pm with overtime as needed), and a focus

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