Remote Customer Tech Support Specialist
Remote / Online - Candidates ideally in
Austin, Travis County, Texas, 78716, USA
Listed on 2026-07-19
Austin, Travis County, Texas, 78716, USA
Listing for:
ADT
Remote/Work from Home
position Listed on 2026-07-19
Job specializations:
-
Customer Service/HelpDesk
HelpDesk/Support, Technical Support, Customer Service Rep -
IT/Tech
HelpDesk/Support, Technical Support
Job Description & How to Apply Below
ADT is seeking a Customer Technical Support professional to handle residential and small business inbound calls, guiding customers through troubleshooting steps for alarm systems and home automation. You will de-escalate situations with empathy, maintain a patient, service-oriented approach, and own the customer experience.
The role emphasizes self-management in a fast-paced environment, with a focus on accurate issue resolution and collaboration with teammates.
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