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Remote Member Support Specialist: Empathy in Action
Remote / Online - Candidates ideally in
Jacksonville, Duval County, Florida, 32290, USA
Listed on 2026-07-19
Jacksonville, Duval County, Florida, 32290, USA
Listing for:
Virta Health
Remote/Work from Home
position Listed on 2026-07-19
Job specializations:
-
Customer Service/HelpDesk
Customer Service Rep, HelpDesk/Support
Job Description & How to Apply Below
Virta Health is hiring a Member Support Specialist to assist our current and prospective members with their Virta accounts via live chat, email, and outbound phone. You will solve problems, escalate when needed, and help maintain a high‑quality member experience.
This role favors those who thrive in a fast paced, remote environment, have 1–3 years of customer facing experience, and are comfortable with Zendesk and digital tools.
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