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Customer Experience Agent; Remote & Onsite

Remote / Online - Candidates ideally in
Killeen, Bell County, Texas, 76542, USA
Listing for: MCI
Remote/Work from Home position
Listed on 2026-07-19
Job specializations:
  • Customer Service/HelpDesk
    Customer Service Rep, Call Center / Support
Salary/Wage Range or Industry Benchmark: 16531 - 24796 USD Yearly USD 16531.00 24796.00 YEAR
Job Description & How to Apply Below
Position: Customer Experience Agent (Remote & Onsite)

MCI is a leading tech-enabled services company delivering CX, BPO, and cloud solutions for diverse industries. We operate both on-site and remote contact centers to enhance customer journeys and reduce costs. This role supports customers via calls, email, and chat in a dynamic environment.

The position emphasizes professional communication, problem solving, and attention to detail in a team-driven setting. Candidates should be authorized to work in the United States and able to pass background

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