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Remote German​/UK Customer Support Specialist

Remote / Online - Candidates ideally in
Richmond, Henrico County, Virginia, 23214, USA
Listing for: Wayfair
Remote/Work from Home position
Listed on 2026-07-19
Job specializations:
  • Customer Service/HelpDesk
    Customer Service Rep, Bilingual, German Speaking
Salary/Wage Range or Industry Benchmark: 27552 - 41328 USD Yearly USD 27552.00 41328.00 YEAR
Job Description & How to Apply Below

Wayfair is seeking a full‑time work‑from‑home Customer Service Agent in the USA. You will handle German-speaking customer inquiries across chat, SMS, and email, addressing returns, replacements, refunds, and shipping status while delivering exceptional service.

The role requires a Bachelor’s degree, German B2 and fluent English, plus strong listening and communication skills. You’ll participate in ongoing training and have access to private health care, pension, and a monthly bonus program.

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