Member Service Specialist - Remote & Onsite Support
Remote / Online - Candidates ideally in
Sugar Land, Fort Bend County, Texas, 77479, USA
Listed on 2026-07-20
Sugar Land, Fort Bend County, Texas, 77479, USA
Listing for:
JSC Federal Credit Union
Full Time, Remote/Work from Home
position Listed on 2026-07-20
Job specializations:
-
Customer Service/HelpDesk
Customer Service Rep, English Customer Service, HelpDesk/Support, Bilingual
Job Description & How to Apply Below
Wellby is seeking a Member Service Representative II to support the Contact Center. You will interact with members by phone, email, and online chat, addressing inquiries and resolving complaints with empathy and accuracy.
Responsibilities include maintaining member records, escalating complex issues, and educating members on digital tools. Some on-site and remote work flexibility is required, with a focus on quality service and timely responses.
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