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Remote IT Service Desk Analyst
Remote / Online - Candidates ideally in
Macon, Bibb County, Georgia, 31297, USA
Listed on 2026-07-20
Macon, Bibb County, Georgia, 31297, USA
Listing for:
SwiftCruit
Remote/Work from Home
position Listed on 2026-07-20
Job specializations:
-
Customer Service/HelpDesk
HelpDesk/Support, Technical Support -
IT/Tech
HelpDesk/Support, Technical Support
Job Description & How to Apply Below
Swift Cruit is seeking a remote Service Desk professional to provide first‑line support for LAN/WAN software, desktops, printers and applications. You will gather information, propose solutions, and escalate when necessary while documenting all interactions to ensure a timely resolution.
The role emphasizes customer service, teamwork, and adherence to policy, with 24x7 support expectations. The ideal candidate has at least a year in customer service or a service desk, strong interpersonal skills,
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