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Remote SaaS Support Specialist - Demos & Center
Remote / Online - Candidates ideally in
San Mateo, San Mateo County, California, 94409, USA
Listed on 2026-07-20
San Mateo, San Mateo County, California, 94409, USA
Listing for:
GC AI
Remote/Work from Home
position Listed on 2026-07-20
Job specializations:
-
Customer Service/HelpDesk
HelpDesk/Support, Technical Support -
IT/Tech
HelpDesk/Support, Technical Support
Job Description & How to Apply Below
GC AI is seeking a Support Specialist to join our Customer Experience team in Provo, UT. This role is vital for ensuring customer interactions build trust and confidence in our platform. The ideal candidate will have 1–3 years of experience in customer support, possess strong communication skills, and be adept at using support tools like Intercom and Zendesk.
The position provides a hybrid work option for those living near our offices in San Mateo, CA, or Provo, UT. You will be responsible for resolving customer inquiries, writing help content, and conducting live demos.
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