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Remote German-English Customer Support Agent

Remote / Online - Candidates ideally in
San Bernardino, San Bernardino County, California, 92618, USA
Listing for: Wayfair
Remote/Work from Home position
Listed on 2026-07-21
Job specializations:
  • Customer Service/HelpDesk
    Customer Service Rep, Bilingual, HelpDesk/Support, German Speaking
Salary/Wage Range or Industry Benchmark: 41600 - 62400 USD Yearly USD 41600.00 62400.00 YEAR
Job Description & How to Apply Below

Wayfair is seeking a Customer Service Agent to handle chats, SMS, and emails from a fully remote position in the United States. A Bachelor’s degree and fluency in German and English are required, with a focus on delivering friendly, first‑touch solutions to customers.

You will assist with orders, returns, refunds, and shipping questions, navigate multiple systems, and continuously learn new technologies to ensure an outstanding customer experience.

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