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Remote Client Support Specialist

Remote / Online - Candidates ideally in
Charlotte, Mecklenburg County, North Carolina, 28245, USA
Listing for: OneTouch Direct, LLC (OTD)
Full Time, Remote/Work from Home position
Listed on 2026-07-21
Job specializations:
  • Customer Service/HelpDesk
    Customer Service Rep, HelpDesk/Support, CRM System, Technical Support
Salary/Wage Range or Industry Benchmark: 40000 - 55000 USD Yearly USD 40000.00 55000.00 YEAR
Job Description & How to Apply Below

One Touch Direct, LLC (OTD) is seeking a full-time Remote Client Support Agent to assist clients via phone, email, and chat. This role emphasizes timely responses and high customer satisfaction in a remote work environment.

You will handle inquiries, demonstrate product knowledge, document interactions, and collaborate with teammates to improve service delivery. The position requires 1–2 years in customer service, CRM familiarity, a Windows 11 PC, a reliable internet connection, and a

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